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FAQ

General
What is xViz?

xViz is a set of Enterprise Custom Visuals specifically built for Microsoft Power BI, which enables users to make informed business decision anytime, anywhere.

What can I use xViz for?

xViz Custom Visuals for Microsoft Power BI can be used to visualize data of all kinds in the most intuitive way and derive business insights from them.

Is xViz customizable?
xViz Custom Visuals are highly-configurable catering to a lot of enterprise needs at the click of a button
Whom should I contact for Product Related Queries?

Please reach out to support@xviz.com for product related queries. We also have community.xviz.com where you can post your feature requests,  questions about the advanced visuals.

Are the Custom Visuals Certified?

xViz Visuals have been submitted for Power BI Certification. They are currently in certification queue with Microsoft (9 out of 15 already certified)

How do the Certified Visuals work?

 

All the custom visuals which are certified will work differently than the custom visuals which are under “My Organization”.

Here are the few steps which should be followed while you use our certified visuals:

  1. As per Microsoft Power BI’s policy, any extensions which are installed under “My Organization” will be considered as private visuals which the organization alone can use. The export options functionalities such as Export to PDF/PPT will be disabled for these visuals and are available for the certified visuals which need to be downloaded from AppSource.
  2. Due to the above design, the user must paste the provided License Key (Hash Key) under the License – > License Key format after importing the visual from the AppSource.
  3. This key will be saved along with the current .pbix file. When you open a new .pbix file, it is implicit that the extension has to be re-imported and the same key needs to be pasted again.
  4. The report must be published to the service to download the visual as per the requirement.
  5. xViz Support will provide the license information on demand to the customers.

Gantt Enterprise 

Why was Gantt Chart removed from the xViz Suite?

After our initial launch, we discovered that most of our Gantt Chart prospects were only interested in that visual. They also requested significant enterprise-grade feature enhancements, features, and capabilities for Gantt Charts. In order to align with our vision to create a project management suite of visuals, we moved the Gantt Chart into a separate category and pricing on its own. Since we are adding more new Visuals to the xViz Visualization Suite (Risk Matrix, Box Plot, Bubble/Scatter,…) by the end of 2020 – there are clear advantages to both the customer and our company

We need a more advanced version of Gantt Chart. Will it be available as part of xViz Pro License?
No. We have made a strategic decision to remove Gantt Chart from the xViz Suite bundle. The Gantt chart will no longer have a Pro version but only a Free version and an Enterprise Edition version. We do intend to grandfather the Gantt Chart component for current Xviz Pro customers, as a one-time exercise. All current xViz Pro Licensees will automatically get access to the Gantt Enterprise Version at the user count they licensed if they have purchased xViz Pro before April 30th 2020.
How do you calculate the Percentage Complete Calculation of Tasks in xViz Gantt Enterprise?

The progress is recorded individually for each task, meaning the progress of subtasks does not affect the progress of the parent task at all.

The formula of calculation is ∑d*p / ∑d,

where “d” is task duration in days, “p” is the task progress, and “∑” stands for a sum of all loaded tasks.

For example:

Executive Team percentage is calculated as Follows:  ∑d*p / ∑d = ∑(3*100),(3*100),(5*0), (3*0), (2*0)/ ∑(3,3,5,3,2) = 600 / 16 = 37.5%

Same for Finance percentage is calculated as follows: ∑d*p / ∑d = ∑(4*100),(4*100),(6*36.67), (2*60), (2*50),(2*0)/ ∑(4,4,6,2,2,2) = 1240 / 20 = 62%

Pricing

Is the free version free for life?
Yes. xViz Visuals are free to use with all the Pro features unlocked in Microsoft Power BI Desktop in alignment with Power BI free Desktop concept. However, Pro License purchase is required to use the PRO features with Power BI Service, Premium, or Embedded Scenarios to be able to publish and share your Power BI reports with other users
Who is a Licensed User?

Anyone who will view the xViz visual (it could be a developer or a consumer)  is an xViz Licensed User. You could have hundreds of O365 or power bi users – but if you have only 2 developers and 48 Power BI users who will view the xViz visuals then you would license for 50 users. You need not license for your entire O365 licensed users.

Do I have an option to buy just one Visual?

Yes. After hearing from several customers, we have decided to offer the option to purchase individual visuals. So, you can now buy xViz visuals one at a time or as a bundle. This being said, with more than 10 years of experience in delivering custom visuals to over 200 enterprises using both SAP and Microsoft platforms has taught us that customers are best served by acquiring all custom visuals from the same vendor at the same time.

Some of the factors to bear in mind when considering whether to acquire a bundle or source visuals individually:

  1. Enterprises prefer to procure custom visuals solutions from a single supplier for stylistic compatibility and efficiency.
  2. Most customers prefer to streamline procurement, upgrades, maintenance, and user experience across all visuals.
  3. Bundled purchases help the xViz team to improve service by making it easier to manage billing, product updates, subscription renewals, and enterprise-class support.
  4. The xViz Suite pricing reflects all the above while delivering best value over individual a-la-carte visual purchase as currently offered.
What is the price for a Single Custom Visual?
After hearing from several customers, we have decided to offer the purchase of individual visuals. In the coming weeks, customers can buy xViz visuals one at a time or as a bundle. A single Custom Visual is only as low as $1 per user/ per month (min 10 users) for most visuals and $1.5 per user per month (minimum 10 users) for few premium visuals. Sliding scale volume discounting will also be available on the website for medium and large customers. They are also completely free to use with Power BI Desktop (free version).
Will Licensing be provided for a Single User?
We have made all our xViz visuals completely free for a single user when used with Power BI Desktop (free version). For multiple users, there is now a 5 User minimum for an xViz Suite purchase or a 10 user minimum for a-la-carte visual purchases.
When would I be getting license key after purchasing the xViz Suite Pro?
License Keys are issued immediately upon purchase for customers who can deploy them in Power BI as Organization Visuals.
We need a more advanced version of Gantt Chart. Will it be available as part of xViz Pro License?

No. We have made a strategic decision to remove Gantt Chart from the xViz Suite bundle. The Gantt chart will no longer have a Pro version but only a Free version and an Enterprise Edition version. We do intend to grandfather the Gantt Chart component for current Xviz Pro customers, as a one-time exercise. All current xViz Pro Licensees will automatically get access to the Gantt Enterprise Version at the user count they licensed if they have purchased xViz Pro before April 30th 2020.

Why was Gantt Chart removed from the xViz Suite?
After our initial launch, we discovered that most of our Gantt Chart prospects were only interested in that visual. They also requested significant enterprise grade feature enhancements, features and capabilities for Gantt Charts. In order to align with our customer interests, we moved this chart into a category of its own. Since we are adding more than five new visuals to the xViz Suite in the coming months (Small Multiples, Advanced Matrix, Packed Bubble, Time-Line Chart, 2 x 2 Quadrant Chart, KPI Tiles, … ), there are clear advantages to both customers and our company.
How will the xViz Pricing model change?
We would like to offer the best value to our customers at all segments (small, medium, and large enterprises) and this recent change is creating a more flexible pricing policy to cater to all types of customer expectations. While the model remains fairly constant, there may be increases or decreases depending on market demand and changes to the overall value of the visuals offerings (including our world-class support and maintenance).
Will the number of xViz visuals included in the bundle change from time to time ?
Yes. We intend to keep adding new visuals to our xViz bundle and also reserve the right to remove a visual when it no longer makes sense. We do intend to grandfather all current bundle components for current xViz Pro customers if any modifications to the bundle are made, as our way of saying thanks to early supporters. Please subscribe to our newsletters and visit the xViz website and community to stay tuned to the latest update
As a Xviz Pro Customer – would we get future visuals released to the Xviz Suite ?
Yes. You will be entitled to add all the latest visuals that are included in the xViz Suite.
What about Embedded Scenarios ?
Please refer to embedded tab above . Embedded Scenarios are priced on a case by case basis.
What about ISV / OEM Scenarios ?
Please refer to OEM Tab above . ISV / OEM Scenarios are priced on a case by case basis.
As a Xviz Pro Customer – would we get future upgrades and enhancements ?
We have got you covered. All customers who are part of the xViz Pro plan are entitled for free upgrades, enhancements as well as support.
Technical / Support
Is it completely a cloud-based software and could only be used with the web application of Power BI?
No, the custom visuals are not completely cloud-based. It can be used in Power BI Desktop Version too.
Do you store any kind of information? If yes, then what type of data?
No, we do not store any kind of data. However, data must be imported into Power BI and these data can be visualized using xViz Custom Visuals.
Is there any ongoing support for xViz?
We have a dedicated global support helpdesk to assist all the users to their queries about xViz custom visuals